1. Who We Are
Focliy ("we", "us", "our") operates focliy.in — India's first waste-to-value platform that rewards members with beauty and salon service credits for daily activities such as bike rides and fallen hair submissions. For any privacy-related queries, contact us at connect@focliy.in or via WhatsApp at +91 99109 55329.
2. Information We Collect
Information You Provide
- Full name and phone number (required for membership registration)
- UPI transaction reference (for payment verification)
- Activity submissions (bike ride data, hair donation submissions)
- Messages sent to us via WhatsApp or email
Information Collected Automatically
- Device type, browser, and operating system
- Pages visited and time spent on our website
- IP address and approximate geographic location
- Referring website or search term that brought you to focliy.in
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
- To create and manage your Focliy membership account
- To track and credit your earned activity points
- To verify payment and membership eligibility
- To send you service updates, reward notifications, and important account information
- To improve our platform and personalise your experience
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing of Information
We may share your information with:
- Partner salons and service providers — only the information needed to verify your membership and redeem services (name and membership status)
- Payment processors — for payment verification; we do not store card or bank details
- Legal authorities — if required by law, court order, or government regulation
- Business successors — in case of a merger, acquisition, or sale of Focliy's business
5. Data Retention
We retain your personal data for as long as your Focliy membership is active or as needed to provide our services. After account deletion or membership expiry (with no renewal), we retain transaction records for up to 3 years to comply with applicable financial and legal regulations. You may request deletion of your account data at any time by contacting connect@focliy.in.
6. Cookies & Google AdSense
Focliy uses cookies to improve your browsing experience and to serve advertisements. Specifically:
- Essential cookies — required for the site to function (login session, membership status)
- Analytics cookies — help us understand how visitors use our website
- Advertising cookies — this site uses Google AdSense, which uses cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet. You may opt out of personalised advertising by visiting Google Ads Settings.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features on focliy.in.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, contact us at connect@focliy.in.
8. Children's Privacy
Focliy is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a child under 18 has provided us with personal information, we will delete it promptly.
9. Security
We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Focliy account.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of focliy.in after changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: